Pepco Fighting Power Snag

By Arnab Ghosh, Gaea News Network
Tuesday, July 27, 2010

WASHINGTON ( The residents of Maryland and Washington DC are going through tough times. The storm that ravaged the region on Sunday not only caused extensive damage to the road and properties but it also uprooted a huge number of trees and structures resulting in widespread and long lasting power loss. The public life has been thrown out of gear by the devastating storm. The prolonged power cut and the failure of energy provider Pepco to act promptly after the crisis has resulted in mass fury. Even business concerns and political leaders are irate with the entity and they are angry also because Pepco has missed a deadline to restore power to the users.

When the irate customers of Pepco tried reaching its helpline they were greeted with an automated voice response system which added to their anger. They expected a human voice in such trying times. Some of them said that other power companies reacted far better a few months back when Washington was lashed by a record snowstorm. Even on Monday 200000 Pepco customers were left without power. They tried accessing the site of the company for updates but were frustrated to see that the site was down owing to heavy traffic.

Pepco expected a recovery by Tuesday but later said that before Thursday the majority of users would not get their power supply back. The company said on its part that a number of transformers were damaged by the storm and that is also causing delay in the work. Over 150 crew members of the company is working overtime to restore power supply.

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